Privacy Policy
Last Updated: January 2026
Wheelchair of Hope ("we," "us," "our," or "Company") operates wheelchairofhope.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated features, applications, and services (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it, including your name, email address, phone number, and other contact details.
- Technical Information: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking: We use cookies, web beacons, and similar tracking technologies to collect usage data and improve your experience.
- Usage Data: Information about how you interact with our Site, including links clicked, time spent on pages, and referral sources.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics and monitoring Site performance
- Affiliate tracking and commission calculations
- Improving Site functionality and user experience
- Sending marketing communications and promotional updates (with your consent)
- Responding to inquiries and customer support requests
- Complying with legal obligations and fraud prevention
- Personalizing content and recommendations
Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Used to track visitor behavior and Site performance.
- Affiliate Tracking Cookies: Used to monitor referrals and track conversions with partner casinos.
- Marketing Cookies: Used for retargeting and promotional purposes.
You may opt out of non-essential cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect Site functionality.
Third-Party Links
Our Site contains links to third-party casino operators and affiliate websites. We are not responsible for the privacy practices, policies, or content of these external sites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in gambling activities.
Your interactions with partner casinos are governed by their respective privacy policies, not ours. We do not control their data handling practices.
Your Rights
Under Canadian privacy laws (including PIPEDA), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent to marketing communications at any time
- Lodge a complaint with the appropriate privacy authority
To exercise these rights, contact us using the information below.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy. Typically, we retain:
- Personal information for up to 2 years after last interaction
- Analytics data for up to 12 months
- Affiliate tracking data as required for commission disputes and tax compliance (generally 7 years)
- Information longer if required by law or for legal defense
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us:
Email: privacy@wheelchairofhope.ca
We will respond to your request within 30 days or as required by applicable law.
This Privacy Policy is subject to change without notice. We will update this page to reflect any changes. Your continued use of the Site constitutes acceptance of our updated Privacy Policy.